At VendoJoy, we aim to make your shopping experience smooth and hassle-free, including our refund process. Here’s how you can expect to be refunded after returning an item:
Refund Process
- Return Submission: Once you initiate your return through your account, we’ll review your request as per our Return Policy. Ensure that the item is eligible for a refund.
- Processing Time: After we receive the returned item, it typically takes 3-5 business days for our team to inspect it and process your refund.
- Refund Method: Refunds will be issued using the original payment method. If you paid via credit card, the funds will be returned to that card. Please allow 5-7 business days for the refund to appear on your account, depending on your bank’s processing times.
Important Notes
- Shipping Fees: Please note that shipping costs are generally non-refundable unless the return is due to an error on our part.
- Order Adjustments: If your order included promotional offers or discounts, the refund amount may reflect the adjusted pricing based on those offers.
Customer Support
If you have any questions regarding your refund or need assistance with the process, don’t hesitate to contact our Customer Service team. We’re here to ensure your experience is positive!