We strive to deliver your order in perfect condition, but if your item arrives damaged, we’re here to help:
Steps to Report a Damaged Item
- Document the Damage: Take clear photos of the damaged item and the packaging it arrived in.
- Contact Us: Reach out to our Customer Service team as soon as possible through Order Support in your account or by email. Be sure to include your order number and photos.
- Resolution Options: Depending on the extent of the damage, we’ll work with you to offer a replacement, exchange, or refund.
Fast and Hassle-Free Support
We aim to resolve any issues quickly, ensuring you’re satisfied with your purchase. Rest assured, we’re committed to making things right!
For further assistance, please don’t hesitate to get in touch.