Cancel an order

Learn how to easily cancel an order on VendoJoy.com. Follow simple steps for quick cancellations before shipping. Visit our Help Center for more details.

At VendoJoy, we understand that plans can change. If you need to cancel an order, our process is quick and straightforward. Whether you’ve changed your mind or need to adjust your purchase, you can easily cancel before your order is shipped. Here’s everything you need to know about canceling an order.

How to Cancel an Order

To cancel an order on VendoJoy.com, follow these simple steps:

1. Log into your VendoJoy account.
2. Navigate to your order history.
3. Find the order you wish to cancel and click on “Cancel Order”.
4. Confirm your cancellation request.

Once confirmed, your order will be immediately canceled, and you will receive an email notification. If your order has already been shipped, the cancellation option will no longer be available, but you may return the item once it arrives.

Cancellation Timeframes

• Orders can only be canceled before they are processed for shipping.
• If you miss the cancellation window, you can still return the product in accordance with our Return Policy.
• Refunds for canceled orders typically take 5–7 business days to process, depending on your payment method.

Why You Might Cancel an Order

• Changed your mind about a purchase.
• Ordered the wrong item or quantity.
• Found a better option or deal on our site.

Canceling an order with VendoJoy is hassle-free, so you can shop with confidence knowing you have the flexibility to adjust your purchases.

Important Information

• If you used a promotional code or discount on the order, it will not be reusable after cancellation.
• If your order was canceled due to an inventory issue, you will be notified, and a refund will be processed automatically.

Need Help?

If you have any issues canceling an order or need further assistance, please reach out to our Help Center. Our customer support team is here to guide you through the process and ensure your experience with VendoJoy is smooth and satisfying.